FAQ

Getting started

OKX Web3 FAQ
Published on Jan 19, 2026Updated on Aug 24, 2026162
OKX Beginner's Guide
Published on Nov 10, 2025Updated on Aug 11, 20267
A beginner's guide to identity verification
Published on Oct 9, 2025Updated on Aug 11, 202612
How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
Published on May 21, 2025Updated on Aug 5, 2026333
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Aug 26, 202614,463
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Aug 25, 202617,138
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Aug 4, 20263,110
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Aug 26, 202621,403
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Aug 5, 20265,678

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